FAQ

Frequently Asked Questions
Just click the topic you have a question about to find your answer.

What does my admission fee include?

EVERYTHING that CCHF has available online or live this Tisha B'Av.
Once your admission fee is paid, you'll be automatically redirected to the watch page.
If you want to access the event later, check out your confirmation email for the access code. You also get access to exclusive bonus content and the women's program online. See the program here.

Want to attend live?
Print out your ticket and use it to attend a live showing in your area.

How long does my access to the program last?

Women’s event program access begins on the first of the nine days and lasts until the end of the week of Tisha B’Av.
The Main program access starts on Tisha B’Av night and lasts until the end of the week of Tisha B’Av.

What makes this program unique over other programs available?

Over the years, we've shaped the program to be about more than day-of inspiration. It’s an immersive experience that moves you deeply, bringing you life-changing practical wisdom that lingers and helps you grow, long after Tisha B'Av is over.

What age is this program suitable for? Is it for children?

The program is for anyone over 14. We have a special children's program that isn't available online. Call us at 845-352-3505 ext. 148 to find out more or arrange a home, neighborhood or camp showing.

How much does the program cost?

$20 per person over 14
$85 per family/household

Why isn't the program free like so many of CCHF's other programs?

Here's the secret:
The Tisha B'Av Event helps CCHF create and fund $3.4M-worth of free or low-cost programs over the year. When you pay for your ticket, not only do you get inspiration for Tisha B'Av, but you also support
• 10 shmiras halashon programs for 65,000 students
• 4 learning programs for hundreds of thousands of adults
• 4 inspiration hotlines with tens of thousands of callers each day
• Anti-bullying advice lines and school programming
• And much much more —
all operated on an annual budget of $4.3M.
When you buy your ticket, you're not only gaining a more meaningful Tisha Ba'v for yourself, you're also getting the zechus of bringing positivity and kindness to homes, schools and communities everywhere.

Can I invite friends or family over to see it with me?

If you want to arrange an official home showing, reach out to us at [email protected].

If you want to show it to your whole family, $85 covers the household.
Otherwise, each person needs to pay separately.

If I take the family rate and then have other people watching it who want to chip in for costs, how do they pay?

Go back to the purchase page and enter any additional guests who join.

I paid the family rate. Do I get the children's video?

No. The children's video is separate, and only available for home showings, purchased in advance as a DVD. It is not available online. Call us at 845-352-3505 ext. 148 in advance of Tisha B'Av to arrange a showing.

I live in a country other than the US. How do I purchase a ticket?

Just like everyone else! When you're on the payment page, click the option for currencies other than USD and CAD.

I can't find my access code.

Your access code is your email address. Just type it in!

I can't find my confirmation email!

Oh no! First check in your Promotions and Spam. Search for an email from Chofetz Chaim Heritage Foundation. Once you paid, your access code is your email address, so you can just enter it.

My link isn't working

Chances are it's your filter. Contact your filter provider and ask them to open tishabav.global. Still not working? Reach out to our team to troubleshoot.

Is the children's video available online?

No. The children's video is only available for home showings. Call us at 845-352-3505 to arrange a showing.

Children videos from previous years are available for online rental at: https://powerofspeech.org/shop/product-category/dvd/

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FAQ

Frequently Asked Questions Just click the topic you have a question about to find your answer.